Police dispatchers answer 9-1-1 calls, provide assistance and support to callers and coordinate emergency help. Starting Salaries for a Dispatcher is $19.62 per hour.A police dispatcher is one of the various careers within the fields of law enforcement and emergency response. This process consists of the following steps and takes about two months to complete. The Corpus Christi Police Department is currently accepting applications for dispatchers. Dispatchers are the connection between the public and those who provide for the public’s health and safety. There is no common or typical dispatch environment, although the type of work is the same throughout the nation. The positions include Call-Taking (answering emergency and non-emergency calls for service) Law Enforcement Radio (dispatching calls for service to Police, Sheriff, and Constables) Fire/EMS Radio and Information Radio. The duties you will be performing will vary greatly according to the position you are working in MetroCom. You must also have the ability to jump into the middle of chaos with the ability to stay calm and organized, direct and assured. What does it take to be a successful Emergency Dispatcher? The job of the professional dispatcher is a complex and demanding career that can be stressful at times but is also an extraordinarily satisfying career. When handling multiple 9-1-1 emergency requests for Police, Fire and Medical Services, and when operating multi-frequency radio dispatch and computer entries, life and death decisions must be made with speed and accuracy. The Communications Division is rapidly maturing and moving to the forefront of the emergency services team. Citizens expect highly-trained professionals in this job and it doesn’t take long for it to become obvious that highly skilled and trained personnel are needed in this field. As more efficient communications systems develop, so does the need for professional personnel to receive, input and relay the information. The growth of Police and Fire communications in America has been pushed by the vital need to get the information from the problem to the source of assistance immediately. On average our employees answer 50,000 calls a month for a total of 600,000 calls per year. ![]() On average, our employees dispatch 466,000 per year. ![]() The study called for a development of a single Public Safety Answering Point PSAP for all 911 emergency calls and dispatch functions within the areas served by the City of Corpus Christi and Nueces County. In 1993 the Nueces County commissioned a communications study, which resulted in MetroCom. MetroCom is the 911 dispatch team that serves a population of 362,800 citizens in Nueces County which includes 348,000 Corpus Christi residents. We are currently seeking qualified applicants who are seeking a challenging career as a MetroCom 9-1-1 Dispatcher. Each and every time it is your decisions, your judgment, and your actions which affect the outcome.Ī dispatcher serves the entire county, not only for law enforcement, but fire and medical emergencies also. Every time you answer the phone, you have no idea what you will face. A Communications Center is fast paced and you must remain on top of it all.
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